RequestTracker » History » Revision 2
Revision 1 (nilicule, 2007-07-17 13:15) → Revision 2/8 (stennie, 2007-09-10 01:12)
= Using Request Tracker with lighttpd (via FastCGI, using Mason) = [http://bestpractical.com/rt/ Best Practical Solutions' Request Tracker] (RT), an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users, can be used with Lighttpd. Setting up RT3 is somewhat similar to [wiki:MasonRecipe using Mason with Lighttpd and FastCGI], apart from some minor configuration differences. Setting up RT on Lighttpd requires the following: * Satisfy all Perl dependencies for RT * Mason handles the files ending with '/' or '.html' or '.css' or '.js'. * Mason handles 'mail-gateway', required for the RT mail gateway * Mason handles 'Search/Chart', required for charting search results * Other files statically served by Lighttpd * Required Perl modules load when the FastCGI process starts * Disallow access to .mhtml files This document assumes you install your Request Tracker in /opt/rt3/ First we need a Mason handler, which is a patched version of the handler that comes with the RT installation. Lighttpd will use this handler via FastCGI. In my setup the handler is called mason_lighttpd_handler.fcgi, the handler does not need to be in any particular location. {{{ #!perl #!/usr/bin/perl # BEGIN BPS TAGGED BLOCK {{{ # # COPYRIGHT: # # This software is Copyright (c) 1996-2006 Best Practical Solutions, LLC # <jesse@bestpractical.com> # # (Except where explicitly superseded by other copyright notices) # # # LICENSE: # # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. # # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA. # # # CONTRIBUTION SUBMISSION POLICY: # # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) # # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that # you are the copyright holder for those contributions and you grant # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. # # END BPS TAGGED BLOCK }}} package RT::Mason; use strict; use vars '$Handler'; use File::Basename; require ('/opt/rt3/bin/webmux.pl'); # Enter CGI::Fast mode, which should also work as a vanilla CGI script. require CGI::Fast; my $h; RT::Init(); while ( my $cgi = CGI::Fast->new ) { # the whole point of fastcgi requires the env to get reset here.. # So we must squash it again $ENV{'PATH'} = '/bin:/usr/bin'; $ENV{'CDPATH'} = '' if defined $ENV{'CDPATH'}; $ENV{'SHELL'} = '/bin/sh' if defined $ENV{'SHELL'}; $ENV{'ENV'} = '' if defined $ENV{'ENV'}; $ENV{'IFS'} = '' if defined $ENV{'IFS'}; my $uri = $ENV{REQUEST_URI}; if ($uri =~ /\?/) { $uri =~ /^(.*?)\?(.*)/; $ENV{PATH_INFO} = $1; $ENV{QUERY_STRING} = $2; } else { $ENV{PATH_INFO} = $uri; $ENV{QUERY_STRING} = ""; } Module::Refresh->refresh if $RT::DevelMode; RT::ConnectToDatabase(); if ( ( !$Handler->interp->comp_exists( $cgi->path_info ) ) && ( $Handler->interp->comp_exists( $cgi->path_info . "/index.html" ) ) ) { $cgi->path_info( $cgi->path_info . "/index.html" ); } eval { $Handler->handle_cgi_object($cgi); }; if ($@) { $RT::Logger->crit($@); } RT::Interface::Web::Handler->CleanupRequest(); } 1; }}} Now we set up the host that we'll use for our RT installation, telling Lighttpd to pass all necessary requests to the site through FastCGI. {{{ #!python $HTTP["host"] =~ "site1\.example\.com" { # Specify the documentroot server.document-root = "/opt/rt3/share/html" # Map appropriate files and extensions fastcgi.map-extensions = ( ".css" => ".html", ".js" => ".html", "/" => ".html", "mail-gateway" => ".html", "Search/Chart" => ".html") ".html" ) # Set Lighttpd to check for an index.html file for each directory index-file.names = ( "index.html" ) # Disallow access to .mhtml files url.access-deny = ( ".mhtml" ) setenv.add-environment = ( "SCRIPT_NAME" => "/", ) # Set up an alias for the /NoAuth/images location url.rewrite-once = ( "^/(?!NoAuth/images/)(.*)" => "/$1", ) # Set up FastCGI handler fastcgi.server = ( ".html" => (( "socket" => "/tmp/rt-fcgi.socket", "bin-path" => "/opt/rt3/bin/mason_lighttpd_handler.fcgi", "check-local" => "disable", "min-procs" => 2, "max-procs" => 2 )) ) } }}} That's it! The above Lighttpd configuration will start two instances of the Mason handler script, passing requests to them as appropriate. = Credits = Justin Hawkins <justin@hawkins.id.au> for the initial [wiki:MasonRecipe Using Mason with Lighttpd (via FastCGI)] write-up.