How to get support - please read

Added by icy over 15 years ago

If you have a problem and would like some help, please provide as much information about the problem and your setup as possible. It is better to have too much information than too little.
Things you should always include:

  • Operating System (OS) you are using (Linux (which distro?), FreeBSD, Solaris, etc.) + version
  • Version of lighttpd: lighttpd -v
  • Configuration you are using (you can use a nopaste service like or inline your config into your post using the "C" or "pre" buttons in the text form)
    • lighttpd -tt -f /etc/lighttpd/lighttpd.conf
    • lighttpd -p -f /etc/lighttpd/lighttpd.conf
  • What client you used (Firefox, Chrome, browser, curl, etc.)?

Try also to provide information on how to reproduce the problem if possible.

Did you clear your browser cache? Did you try in an Incognito or Private Browsing window? Did you try on a different device? Did you try a different browser?

Did you test with the most recent lighttpd release to see if your concern has already been addressed?

In case you found the solution to your problem by yourself or someone on IRC was able to help you, please post the solution in your original thread so that others having a similar problem can see it.

A general guide to asking technical questions well can be found at (external link)

lighttpd volunteers are volunteers. Please make an effort to read the lighttpd wiki documentation and to play an active role in helping yourself, and helping our volunteers to help you. Thank you.