How to get support - please read
Added by icy over 14 years ago
If you have a problem and would like some help, please provide as much information about the problem and your setup as possible. It is better to have too much information than too little.
Things you should always include:
- Operating System (OS) you are using (Linux (which distro?), FreeBSD, Solaris, etc.) + version
- Version of lighttpd:
lighttpd -v
- Configuration you are using (you can use a nopaste service like http://paste.lighttpd.net or inline your config into your post using the "C" or "pre" buttons in the text form)
lighttpd -tt -f /etc/lighttpd/lighttpd.conf
lighttpd -p -f /etc/lighttpd/lighttpd.conf
- What client you used (Firefox, Chrome, browser, curl, etc.)
Try also to provide information on how to reproduce the problem if possible.
Did you test with the most recent lighttpd release to see if your concern has already been addressed?
Please keep in mind that Lighttpd on Windows is not officially supported and we might not be able to help you with that.
In case you found the solution to your problem by yourself or someone on IRC was able to help you, please post the solution in your original thread so that others having a similar problem can see it.
A general guide to asking technical questions well can be found at http://catb.org/~esr/faqs/smart-questions.html (external link)
lighttpd volunteers are volunteers. Please make an effort to read the lighttpd wiki documentation and to play an active role in helping yourself, and helping our volunteers to help you. Thank you.